Frequently Asked Questions
Everything you need to know about our scents, sizes, delivery, and WhatsApp ordering.
How does ordering on ARVAANA work without online payment?
Our website is designed for product discovery. You pick your favorite fragrances and sizes, add them to your bag, and submit your delivery details. The site formats your complete order into a professional WhatsApp chat message and connects you directly to our concierge. We review your order, confirm availability, and schedule cash-on-delivery or advance mobile payment (bKash/Nagad) manually.
What is the difference between Attar and Perfume Spray?
Attars are pure, highly concentrated fragrance oils without alcohol. They sit close to the skin, last exceptionally long (often 10–14 hours on fabric), and develop intimately with your body heat. Perfume sprays are formulated as extrait de parfums with skin-safe ethanol for expansive sillage and immediate projection in air.
Are ARVAANA fragrances long-lasting in Bangladesh's climate?
Yes! High humidity and heat can quickly evaporate generic commercial scents. We formulate our blends with elevated fragrance oil concentrations (30%–40% Extrait grade) and robust base notes like musk, amber, and cedarwood specifically tested to project for 8 to 12+ hours throughout Bangladesh.
How much is delivery, and how long does it take?
Deliveries within Dhaka Metropolitan area typically arrive within 24–48 hours. Nationwide deliveries to all other 63 districts (Chittagong, Sylhet, Rajshahi, Khulna, etc.) take 2–4 business days via trusted courier partners (Steadfast/Pathao/eCourier).
Can I order a fragrance if it is marked 'Available on Pre-order'?
Yes! If a variant is temporarily low or out of stock, you can still place your order through WhatsApp. Our master blender will inform you of the exact batch restock timeline, usually within 2 to 3 days.
Are the 'Inspired by' fragrances authentic clones?
Our inspired formulations are handcrafted interpretations honoring world-famous luxury scents. We source premium European compounds that mirror the olfactory profile, opening, and dry-down of the original masterpieces, offered at student-accessible prices without trademark infringement.