Privacy Policy

At ARVAANA, we respect and safeguard the privacy of our customers across Bangladesh. This policy explains how we collect, handle, and store your contact information.

Information We Collect

When you place a fragrance order or interact with our WhatsApp concierge, we collect your name, phone/WhatsApp number, and delivery address solely for delivery fulfillment. We do not store sensitive payment cards or banking credentials.

How We Use Your Data

• Formatting your WhatsApp order summary and confirmation slips.
• Generating shipping labels for national couriers (Pathao, Steadfast, eCourier).
• Notifying you about order status updates and tracking numbers.

Data Security

Your customer information is never rented, traded, or sold to third-party advertisers. All order logs and database records are safeguarded using enterprise-grade security protocols.